Frequently Asked Questions:

How long does it take to download a product?

It depends on the speed of your internet connection, but with a fast broadband connection, you can start watching in just minutes while the rest of the product downloads in the background.

Can I enjoy my digital purchases even if I’m not connected to the internet?

Yes! When you purchase a product, just make sure the entire product downloads. Then, you can take your laptop to a cabin in the woods, the beach or on an ocean voyage and watch any program you wish.

Can I watch my digital purchases on a different computer than the one I purchased on?

Sure, as long as your other computer is connected to the internet!

1. Download and install this catalog program onto your second computer the same way you did before
2. Launch the program
3. Click the “options” button in the upper right hand corner and choose “authorize this computer”
4. Follow the prompts and enter in your email address and password

After a short pause, the products you have purchased will show up under “My Stuff” and you’ll be able to download and view them at your convenience. Your purchases are safe in your “digital locker in the cloud!”

What if my hard drive crashes or I buy a new computer?

Unlike a DVD, that can be damaged, lost or stolen, you will never lose your digital products. Just follow the directions under “Can I watch my programs on a different computer?”

Can I watch my digital purchases on my TV?

Absolutely, as long as your TV accepts HDMI, DVI, VGA or S-video input, and your computer has the matching output. A DVI to HDMI cable is only about $15. Here is a wonderful guide on connecting your computer to your TV from About.com.

What are the system requirements for Baby Signing Time On Demand?

1. Display resolution 1024 x 600 or larger
2. Reliable broadband internet connection (needed for initial purchase and download only)
3. Quicktime 7
4. At least 1.5 GHz processor (Intel recommended), 1 GB RAM